Video Card Failure? What Are the Causes, Symptoms and Methods

Graphics cards allow high definition rendering on your computer display, especially for games and 3D content. Learn how to recognize graphics cards failure and what to do when it happens.

May 07,2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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The power of a graphics card is what determines the performance of your display. The card allows the display to render video or images from 3D renderings to video games. However, as with all other added video hardware, graphics cards come with their challenges and issues.

Today, you learn about simple ways in which you can resolve errors caused by a malfunctioning graphics card and how to repair videos that may be corrupted by these errors.

Part 1. What Are the Symptoms of a Bad Video Card

There are certain symptoms that you should look out for when you suspect that your graphics card is failing. Some of them are easily apparent while others may require a lot more checkups to fix them well. A bad graphics card will cause your screen to freeze when playing games or videos, and sometimes cause the computer to crash.

What are video cards used for?

Video cards are used to connect a computer system to the motherboard and generate an output image to display on the screen. Video cards are also referred to as graphics cards. The card comes with a processing unit, connections to your display screen and a cooling mechanism so it does not overheat. The more powerful a card is, the better the display will be.

How to tell if a video card fails

When a video card fails, it will affect the performance of the display. The video card is the one that enables he display to render images, text and videos. If it is affected, may even have problems logging in since your screen will just go black. Here are some of the symptoms that you will get when the video card fails:

What causes video card failure?

There are certain events and practices that can lead to a video card failing. These include software being used, the hardware of the computer and the resources that it has to run. Some programs, such as 3D games and rendering programs use a lot of video card resources. Here are some of the common causes of video card failure.

Consequences of video card problems.

When your video card is not operating properly, it may have long-term effects on your entire system. Here are some of the consequences of having a bad or dying video card on your computer.


Part 2. How to Solve Video Card Crashing Issues

When your video card fails, there are ways to fix the issue. The problem may be directly or indirectly related to the video card itself.

The problem can be a bit unnerving, especially when your screen starts displaying funny numbers or images. One may think that the computer has died.

The following solutions address both these aspects when troubleshooting and fixing your graphics card.

Fix 1 – install the latest chipset drivers for your motherboard.

Step 1. To start, right-click on “My Computer” and select “Properties”.

go to system properties

Step 2. Go to the “Hardware” Tab and choose “Device Manager”.

Step 3. Now open “IDE ATA/ATAPI controllers” and you will see the manufacturers name, e.g. VIA, Intel, NVidia, etc.

get chipset manufacturer name

Step 4. Now that you have the name of the manufacturer, in this case, Intel, go to their site and download the latest motherboard drivers for the chipset.

Fix 2 – Update your display drivers

Sometimes, your chipset drivers may be OK, but your video card is running on old and outdated drivers, which may cause the video card to fail. Here is how you update drivers on your computer.

Step 1 - Log into your computer as an administrator. Now click on the “Windows” icon button and the “R” button at the same time.

Step 2 - Now type in “devmgmt.msc” followed by the “Enter” button.

type to go to device manager

Step 3 - Now get to “Display adapters”, right-click on the graphics card and then choose “Properties”.

select properties

Step 4 - Navigate to the “Driver” tab, and then click on “Update Driver”.

click on update drivers

Step 5 - Proceed and click on “Search automatically for updated driver software”.

automatically search for drivers

Step 6 - Now follow the onscreen prompts to update the display drivers for your video card.

Fix 3 – Physically check your computer

Sometimes, the problem may be a bad connection, dirty points or poor seating. It requires you to physically check the hardware seating and connections on your computer.

Step 1 – remove the video card and then clean it. This will remove all dust that may be covering the card and its connections.

Step 2 – once you have cleaned the card, place it back in its slot and make sure that it is firmly secured.

Step 3 – remove the RAM cards and similarly clean them as you did the video card.

Step 4 – return the RAM and ensure they are firmly in place.

Step 5 – restart the computer and see how the display will behave when playing video or games.

Apart from checking on the RAM and video card, you should also ensure that there is no dust on the Power Supply Unit.

You should generally clean all removable parts of the computer and then reseat them and make sure that they are firmly in place.

To avoid dust building up again, you can use a blower to get the dust out of the computer.

Once the computer is properly cleaned, ensure that it is resting in a clean and well-ventilated area. This will help in getting air to flow properly through the computer at all times.

Fix 4 – Test your CPU and RAM

If your CPU or RAM is not working properly, then they will affect your display. You may not know that your CPU and/or RAM are faulty until you have to put them under a lot of stress like when you are rendering #D graphics from a high-res game.

If you cannot find an error with the video card itself, then the problem may be found in your CPU or RAM.

To test your RAM, you need to create a bootable disk, since Windows will not perform a RAM test from within the system. You can use other RAM testing tools from third-party developers.

You may also test your CPU under a reliable system load scenario. There are third-party tools that you can use to do this.

Once you run these two tests, you will find out if your RAM and CPU are operating at the optimal rate. You may have to upgrade your RAM to use more computing power.

There are many other solutions that you can use when checking and fixing issues that cause video card failure. However, these above methods address some of the most common issues that may cause the card to fail.


Part 3. How to Fix Corrupted Video Files after Graphic Card Crash

When your video card crashes when playing videos, they may become corrupted. Wondershare Video Repair is a powerful tool that helps repair corrupted videos. Here is a detailed tutorial on how to use the tool.

Some of the powerful features of the tool include:

A step-by-step guide to repairing corrupted videos using Wondershare Video Repair

Wondershare Video repair has two repair modules bundled in it. The basic mode for basic repairs and advanced mode for critical errors. Here are the simple steps to follow and repair your videos.

Step 1. Add corrupted video

Start Wondershare Video Repair and then add your corrupted video in any of the following ways:

Remember that this tool can handle multiple videos; this way, you can repair videos in batches, which may be of the same formats or different formats.

add videos

Step 2. Repair corrupted videos

To go on with the repair process, click on the “Repair” button. When done, click on “OK” to save the repaired video file.

repair videos

Step 3. Preview the repaired video

Before you save the video, it may be a great idea to preview the video. Click on the triangle to preview the repaired video and finally save it.

save videos

Step 4. Add sample video via Advanced Mode

If the basic repair method does not repair the video, it is time to try out the advanced mode. Start by clicking on “Advanced Repair”.

preview videos

Now click on the folder icon and load the sample video. The sample video should be in the same format as the corrupted video since it will be used to repair it.

add sample videos

Wondershare Video repair cannot automatically save the repaired video, so you have to do this manually. You will be asked whether you want to save the video after you click on “Advanced Repair; select “yes” or “No” according to your wishes.

Step 5. Save the repaired video

When the repair process is complete, click on “Save” and then type in the destination path. To avoid further corruption of the repaired videos, save it to a different destination from the original file.

save videos path

Grab a cup of coffee and wait for the video to be saved since it will take some time.

saved videos


Part 4. How to Prevent Video Card Failure

You should take care of your graphics card so it does not get faulty and affect the display of images and videos on your computer. Replacing a ruined graphics card is quite costly, so here are some steps that you can take to pervert video card failure.

Use Device Manager

Go to "Device Manager > Display adapters". Right-click on your graphics card and then click "Properties". Check on the device Status and see if errors are showing. Error Code 12 and Code 43 indicate there is a problem with the video card. Go to troubleshooting and follow the onscreen prompts to fix whatever errors the video card could be having.

If the device status shows that the video card is working properly, then the video that you are playing may be corrupted. You will have to use Wondershare Video repair to fix the video and it will play well once more.


Closing Words

It is quite stressful when your video card starts failing and you cannot play video like you used to. This article has shown you several ways in which you can rectify this problem. Use some of these methods to fix your video card. Always have Wondershare Video repair at hand to help repair any videos that have been corrupted by the failing video card.

Eleanor Reed

staff Editor

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