How Can I Fix Windows 10 PC Auto Restart When Watching Videos

As a Windows user, you may have experienced unwanted system restarts while watching videos and may be wondering what on earth could be wrong. This article serves as a useful guide to help resurrect some of the underlying issues.

Apr 01,2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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As a Windows user, you may have experienced unwanted system restarts while watching videos and may be wondering what on earth could be wrong. This article serves as a useful guide to help resurrect some of the underlying issues.

Part 1. Why Does Windows 10 PC Keep Restarting?

It can be frustrating if your Windows PC keeps on re-starting experiences when there are underlying issues you may have no clue about. The reasons could be numerous and of different nature.

1. Why Windows 10 Computer Restarts Automatically?

There are plenty of reasons behind your computer restarting automatically including various issues such as corrupted drivers, faulty hardware, and malware infection, amongst others. It can be hard to exactly determine what keeps your computer in a reboot loop. However, according to a lot of users, an issue occurred after they installed a Windows 10 update. Since this error is quite common, there are also plenty of ways to fix it.

2. What Causes Windows 10 Auto Restart When Playing Videos?

While playing videos, if you are encountering scenarios where your Windows 10 is restarting, there could be a possible problem with your graphics card. If you are having problems with watching online videos and they are freezing, there could be potential compatibility issues between your web browser and your graphics card. Some of the other reasons could be:


Part 2. How to Fix Windows 10 Auto Restart When Playing Videos

It can be a draining experience to counter video crashes while watching videos. While the reasons could range from a corrupted windows system file, a despoiled user profile, software conflicts.

Wondershare Video Repair can help you repair corrupted videos on your Windows and Mac. One of the many benefits you get is you can repair corrupt video files, while also repairing videos with different formats at the same time. There are no limitations in the video files to be repaired, user-friendly interface and such.

Note: For corrupted phone videos, users should export the phone videos to a computer.

Here are the steps to fix Windows auto restart problems with Wondershare Video Repair.

Step-01: Add corrupted video

Let’s start by adding the corrupted video on the software surface. You can add the corrupted video in two ways. Click the middle area of the interface "Add video and start repairing", or click the "Add" button.

Video Repair supports video format: MOV, MP4, M4V, M2TS, MKV, MTS, 3GP, AVI, FLV. It can repair the multi-formats of videos at the same time.

add a corrupted video

Step-02: Repair video

Click the "Repair" button, once the repair action is completed, there appears a window telling you to save and preview the repaired video. Click OK to save the repaired video.

repairing the video

After your video has been repaired, Wondershare will notify you with the repair success message.

preview the videos


Part 3. Other Workarounds to Solve Windows 10 Restart Issue

When the problem occurs, we suggest you install all pending Windows updates and check. If your HP or Asus laptop still freezes when watching videos, below are the common and practical solutions you can try.

Method 1. Run the Video Playback Troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with the update. You can run this troubleshooter to check if the problem is with your Windows update.

Step 1. Open the Control panel on your Windows 10 computer.

Step 2. Change the "View by" option to Large icons > click on "Troubleshooting" > click "View all" option on the left panel > run "Video playback".

repair an auto restarting Windows

When the process finishes, restart your system and check if the issue has been resolved.

Method 2. Re-install or Update Adobe Flash Player

You can uninstall and reinstall the Adobe Flash Player to fix YouTube keep stopping and crashing. Also, you need to update to the latest version of Adobe Flash Player to ensure YouTube uses Flash to play video properly.

Method 3. Update Drivers of Display Adapters

You can check and update graphic drivers and check if it helps. Follow the steps given below.

Step 1. Press Windows key + X key and click "Device manager".

Step 2. Click "Display Adapters" > right-click on the graphics card and click "Update driver".

repair an auto restarting Windows PC

Then, launches the Update Driver Wizard for the selected device and complete the upgrade.

Method 4. Disable Hardware Acceleration

YouTube crashing to a blue screen shows the compatibility issues between your web browser and your graphics card. You can try to fix this issue by disabling hardware acceleration for your videos.

For Chrome users

Click the three dots menu icon at the top right > select "Settings" > show advanced settings > find "System" and untick "Use hardware acceleration when available" box.

repair an auto restarting Windows 10
For Firefox users

Click the three dots menu icon at the top right > select "Options" > "Advanced". Under the "General" tab untick the "Use hardware acceleration when available" box.

For Edge users

Go to Control Panel > "Internet Options" > "Advanced". Then tick the "Use software rendering instead of GPU rendering" box.

Method 5. Boot Computer in Clean Boot

Your computer crashes when watching videos Windows 10 may also result from issues of installed third party applications and programs. If the above mentioned do not prove to be helpful, you can try booting the computer in Clean boot state to see if the issue persists.

How to perform a clean boot

Step 1. Sign in to the computer as an administrator. Type msconfig in the search box and click "System Configuration" from the results.

Step 2. Click the "Services" tab. Tick "Hide all Microsoft services", and then select "Disable all".

Fix a Windows computer that keeps restarting

Step 3. Click the "Startup" tab and then select "Open Task Manager". In Task Manager, for each startup item, select the item and then select "Disable". Close Task Manager and select "OK"

Restart the computer

When you restart the computer, it's in a clean boot environment. Check whether your laptop still freezes when watching videos or not. Reset the computer to start after clean boot troubleshooting and resume functionality normally.


Part 4. How to Prevent Windows 10 Computer Auto Restart

Most Windows 10 users think that Windows 10 is an advanced OS that includes an extensive list of great features, but its ability to reboot automatically to apply new updates is not one of them.

Method 1: Disabling automatic restart

When you want to fix endless reboot loop after a Windows 10 update, the first thing you should do is disable the automatic restart feature. This will allow you to temporarily stop the computer from restarting. In this way, you can efficiently try other methods which should permanently resolve the problem.

Method 2: Deleting bad registry files

Before you follow our instructions, you have to be completely confident that you can complete the process without making any mistake. Keep in mind that the Windows Registry is a sensitive database. Even misplacing a comma can cause damage to your computer.

Method 3: Updating your drivers

When your drivers are outdated, it is possible for your computer to get caught in a reboot loop. This is because your devices fail to properly communicate with your system. As such, it is important to check if your drivers are up-to-date.

Method 4: Checking hardware issues

In some cases, a computer may keep on restarting because of faulty hardware. We’ve listed down some of the likely hardware issues you may have:

RAM

The problem may come from your Random Access Memory (RAM). Check the RAM and the condition of the slot. Remove the RAM from the slot and carefully clean them both. Insert back the RAM, then check if this fixes the problem.

CPU

Overheating may also get your computer stuck in a reboot loop. As such, you have to check if your CPU is working properly. It would be best to remove the dust from your CPU, ensuring that the fan and its surrounding areas are clean. After this, turn on your computer and check if the issue has been resolved.

Method 5: Scanning for viruses or malware

It is possible that your computer has been infected by a virus or malware – which is why it could keep on restarting. You can run a complete virus scan by using Windows Defender. On the other hand, if you want a more comprehensive virus/malware check, you can use Antivirus software as well.

The final word is, Windows auto-restart tendencies while playing videos does indicate underlying issues, however most of them are addressed and fixed easily without too much hassle, as demonstrated in the various methods discussed in the guide.

Sue Wayne

staff Editor

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