How to fix 0xc0d3e8c video error in Windows 10/11 and Repair Corrupted Videos

Eleanor Reed

Jul 21, 2025 • Filed to: Photo/Video/Audio Solutions • Proven solutions

The 0xc00d3e8c Error can appear when playing videos on Windows 10 or 11. This Error may stem from incompatible codecs, app glitches, or a damaged video file. To address this, consider updating video drivers, installing missing codecs, and resetting the Films TV app.

However, if the Error persists, it likely indicates that the video file itself is corrupted. In such cases, a reliable video recovery tool like Wondershare Recoverit Video Recovery can be beneficial in resolving the video corruption issue.

Part 1: What Is 0xc00d3e8c Error Code?

0xc00d3e8c error in Windows 10 is a typical codec issue that bars you from playing MKV format video files. This issue occurs as the file format does not sync with the media player. MKV file (also known as Matroska Multimedia Container) is capable of holding a wide range of tracks in one file, whether it's video, audio, and subtitles, among others.

Sometimes, a few changes in the Windows OS lead to errors, including 0xc00d3e8c, 0xc1010090, and more.

What is 0xc00d3e8c error?

In earlier versions of Windows OS, many people used to install various codec packs, including CCCP and Matroska Splitter. These were used to playback MKV files in media players that had a DirectShow filter.

Windows 10 features built-in support for MKV file format though these codec packs weren't available in previous Windows OS versions. This means that you don't require a third party codec pack anymore. When you uninstall these filters in Windows 10, you get a 0xc00d3e8c error when you play an MKV and MKA file using movies, TVs, and Xbox video apps.

Why 0xc00d3e8c error arises?

As reported in most cases, 0xc00d3e8c in Windows was a result of system updates that couldn’t find the necessary codecs in the system files. These missing codecs lead to a black screen with no audio or video.

In such cases, you can try installing K-Lite and CCCP codec. Moreover, a third-party multimedia player contains all the essential codecs. It can play almost all types of multimedia files.

Part 2: How to Fix 0xc00d3e8c Error in Windows?

Even when you have lost all hopes, you can still resolve the 0xc00d3e8c error in Windows. While sometimes updating the video driver may help to fix the issue, you can also try to play the video on a different device. It depends upon the underlying cause that’s leading to the error.

Solution 1: Update video driver

If you have recently updated or reinstalled your Windows 10, you may want to update the video drivers to solve the 0xc00d3e8c error. It may install the missing codes necessary for playing MKV files. As mentioned earlier, Windows 10 may not have the necessary video codecs required to play MKV files. So, the chances are you won't be able to play them in your default media player.

Besides, not only will it help to fix the issue, but it will also boost the collective performance of your computer. Follow the process to update the video driver on your Windows 10.

Step 1: Tap on the 'Windows' + 'R' key simultaneously to open the 'Run' command prompt.

Step 2: Write 'devmgmt.msc' and tap on 'Enter' to open Device Manager.

Step 3: Expand the 'Device Adapters' option in the 'Device Manager' category. Right-click on the 'Graphic Card' option and select 'Update Driver' from the list.

Step 4: A new window will pop-up, and you will see two options. From the two options, tap on 'Search automatically for updated driver software,' and windows will automatically find and install drivers for your device.

Moreover, if you have more than one graphic card, you can repeat the above steps to update each driver on your computer.

Solution 2: Play videos on other devices

As stated earlier, the lack of necessary video codecs to play the MKV file leads to a 0xc00d3e8c error. While Windows 10 falls short in accompanying you with video codecs, you don't necessarily have to play the video in Windows Media Player. You can choose from various third-party tools or media players that can play MKV files with ease.

Speaking of a reliable way to play MKV files, the VLC media player is one of the best bets for such an instance. One of the best features of a VLC media player is that the application comes with its codecs. It can play any type of multimedia file from almost any source, and it's compatible with various file types. Besides, it also offers some advanced features to control the video as well.

Apart from all the plus points of the VLC media player mentioned so far, it is completely free and doesn't come with any ads.

Solution 3: Reset movies and TV apps

Often minor glitch in the functioning of the movies and TV apps leads to 0xc00d3e8c error. If the video refuses to play in Movies and TV apps, even after converting to compatible formats, you can still fix the issue. When you manage to reset the date, time, language, region, and other settings, it can do the job.

If the temporary files on your computer are causing problems with the normal functioning of Movies & TV apps, you may choose to delete them. The two ways to reset movies and TV apps are as follows.

• Check your computer settings

You must ensure that the date, time, language, the region is correct.

Step 1: Open 'Settings' and go to the 'Time & Languages' section.

Step 2: Make sure that all the crucial details are filled correctly in the box.

• Delete temporary folder

As mentioned earlier, if you delete the temporary files on the computer, it may lead to a 0xc00d3e8c error in Windows 10.

Step 1: Tap on the Windows tab and R key to open the run dialogue box.

Step 2: Write ‘Temp’ in the box and tap on ‘Enter.’

Step 3: Select all the files in the list, right-click on the files, and tap on ‘Delete.’

The above solution might solve a 0xc00d3e8c error on your computer. If it doesn't, move on to the next step to see if it solves the problem.

Solution 4: Convert files to WMA

If you still have the 0xc00d3e8c error, then there's only one way to fix the problem – change the video file to a different format. Speaking of changing the extension, WMA (Windows Media Audio) would be a great alternative to the MKV file. It is a file extension used with Windows Media Player that is both an audio format and an audio codec.

You can use a file conversion application to convert MKV format video files to WMA format. File conversion is a slow process, and it might take some time for the process to be completed. However, it depends on the size of the file or the number of files you are trying to convert in one go!

If it sounds like a slow process, you can also use desktop video format converters like VLC media player.

Step 1: Open the MKV file with a VLC media player.

Step 2: Navigate to ‘Media’ and select ‘Convert/Save.’

Step 3: Now, add the input files that need to be converted tap on 'Convert.'

Step 4: In the convert Window, tap on the ‘Browse’ option to select the file from the source location.

Step 5: Tap on the ‘Wrench image’ option to add particular profile settings.

Step 6: Tap on ‘Start’ to convert the video file and save it in a different location.

Part 3: How to Repair Corrupted Videos?

One of the typical side effects of the 0xc00d3e8c error is a corrupt MKV video file. Though you can solve the issue using all the methods mentioned in the article, you often can't play a video file even after the conversion of the file. Well, it's because your MKV file is corrupted. Now, this doesn't imply that all is lost as you can repair the corrupted video files.

Solution 1: Repair corrupted videos online

As we know that the code error occurs due to a corrupt MKV file that does not allow the video to play. If following the above-mentioned solutions were not successful in getting rid of this error, you can use Wondershare Repairit Online Tool as it works like a charm to repair the corrupted videos.

In the next part of this section, you will find the benefits of using this tool.

Knowing the pros of this tool can help in better understanding and usage of this software.

• It is free to use.
• The best thing is it requires no sign-up.
• It is safe to use.
• You can repair 10 videos in a day.
• It offers you three formats for video repairing.

If you want to know how to use this tool, you are in the right place. In the steps below, you will have a look at some of the guidelines to get familiar with the software's interface.

Step 1: Adding the damaged video

The first thing to do is to insert the corrupted video to initiate the repairing process. You can browse the video by clicking on the (+) option. The software will take a couple of seconds and finish the uploading.

Step 2: Automatic repair initialization

After your video is uploaded, the repair process starts on its own.

Step 3: Saving process

After a short interval, you will see the repaired video on the interface. You can preview and then save it.

Wondershare Repairit Online Website works best when you have a small length targeted video under consideration. Moreover, it allows the three formats of video files for its users.

The Wondershare Repairit for desktop version makes an entry and makes the users go wild. This version allows a wide range of errors to fight with and multiple size formats of video. 

Solution 2: Repair corrupted videos with video repair software

Though you can choose from various options to repair the corrupted video file, you can use a video repair application. Speaking of which, you can use the Wondershare Repairit Video Repair application. It’s a reliable program that serves to repair a different range of file formats. It includes MP4, MP3, MKV, 3GP, and AVI, among many others. Moreover, it repairs different aspects of a video file, including sound corruption, file header corruption, file header corruption, or many others.

Video Tutorial on How to Repair Corrupted MP4 File?

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Apart from repairing corrupt video files, it also repairs damaged mp4 files. It includes different causes, including memory card error, abrupt system shutdown, virus attacks, or any other reasons.

Download the Wondershare Video Repair application and install it on the computer. Tap on the application logo to initiate the process and follow the steps below.

Step 1: Add corrupted video

Click the middle area of the interface "Add video and start repairing", or click the "Add" button.

Step 2: Repair corrupt videos

After adding the corrupted videos, the interface shows the information of each corrupted videos as File Name, File Path, File Size, Video Watching Time, Video Resolution and Filming Equipment.

Click the "Repair" button to initiate the video repair process.

Step 3: Preview videos

Click "Preview" button to preview the repaired videos. You can check the video content to ensure that the repaired video files are genuine before saving them.

If the repaired videos meet your expectation, then click the "Save" button to choose a path to save them. But please do not save videos to the path where you lost them.

Moreover, if you are not convinced of the video file's quality, you can proceed to the next step.

Step 4: Add sample video for severely corrupted MKV files

If your video is severely corrupted or the repaired video quality doesn't meet your repair expectations, choose "Advanced Repair" to make a more professional video repair process to restore the video to perfect.

Then Repairit will automatically check if the corrupted video and sample video are available to Advanced Repair function.

Click "Repair" button, it will take some time to complete the advanced video repair process.

Also, after the advanced video repair process finishes, a new window will appear to show that the process is completed.

Part 4: How to Prevent 0xc00d3e8c Error in Windows?

Even when all the above methods work best to fix the 0xc00d3e8c error, you must ensure to prevent such problems from ruining your experience. Here are some precautionary measures to keep such annoying errors at bay.

• Avoid uninstalling MKV codec or filter

As mentioned earlier, Windows 10 already has native codecs and filter support superiority. So, if your computer happens to be working perfectly, avoid unnecessarily uninstalling the MKV codec filter.

• Keep multiple media player

You must have an extra set of reliable media players like VLC media player and MX player. In case your default media player malfunctions, you will have an alternative option.

• Update video driver regularly

While we may never feel the requirement for updating the video driver, it is an efficient habit to entertain your PC's smooth functioning.

• Make sure computer settings are correct

Due to a dead CMOS clock, your computer automatically sets the time to midnight every time it starts-up. As explained in the article, it might lead to a 0xc00d3e8c error on your computer.

• Keep your temp folder clean

Many operating systems automatically delete the content of the temp folder during boot up. Still, you must ensure that you clean up the temp folder regularly so that it doesn’t stack up piles of temporary files.

Closing words

0xc00d3e8c error is one of the typical issues you may face when playing MKV format video files in Windows 10. While numerous factors lead to such an error, it can be solved using all the methods mentioned in the article. If this error corrupts the video file, you can use Wondershare Video Recovery software to repair the video files.