Wondershare Recoverit

Hard Drive Recovery

  • Recovers deleted or lost files from hard drive effectively, safely and completely.
  • Supports data recovery from 500+ data loss scenarios, including computer crash, partition loss, accidental human error, etc.
  • Supports 1000+ file formats recovery with a high success rate and without any quality loss.
Free Download Free Download Free Download Learn More >
hard drive recovery

How to Fix 0xc00d3e8c Error and Repair Videos in Windows 11/10

Wondershare Recoverit Authors

Jan 27, 2024 • Filed to: Photo/Video/Audio Solutions • Proven solutions

0xc00d3e8c is one of the codec issues that prevent you from playing the video in MKV (or MKA) format files, especially on Windows 10. While numerous reasons could lead to such an error, it can be fixed if you know the right method. The article offers an insight into some of the effective solutions to the error. It also features how to prevent such errors from occurring and a reliable way to fix corrupt video files.

Part 1: What Is 0xc00d3e8c Error Code?

0xc00d3e8c error in Windows 10 is a typical codec issue that bars you from playing MKV format video files. This issue occurs as the file format does not sync with the media player. MKV file (also known as Matroska Multimedia Container) is capable of holding a wide range of tracks in one file, whether it's video, audio, and subtitles, among others.

Sometimes, a few changes in the Windows OS lead to errors, including 0xc00d3e8c, 0xc1010090, and more.

What is 0xc00d3e8c error?

In earlier versions of Windows OS, many people used to install various codec packs, including CCCP and Matroska Splitter. These were used to playback MKV files in media players that had a DirectShow filter.

Windows 10 features built-in support for MKV file format though these codec packs weren't available in previous Windows OS versions. This means that you don't require a third party codec pack anymore. When you uninstall these filters in Windows 10, you get a 0xc00d3e8c error when you play an MKV and MKA file using movies, TVs, and Xbox video apps.

Why 0xc00d3e8c error arises?

As reported in most cases, 0xc00d3e8c in Windows was a result of system updates that couldn’t find the necessary codecs in the system files. These missing codecs lead to a black screen with no audio or video.

In such cases, you can try installing K-Lite and CCCP codec. Moreover, a third-party multimedia player contains all the essential codecs. It can play almost all types of multimedia files.

Part 2: How to Fix 0xc00d3e8c Error in Windows?

Even when you have lost all hopes, you can still resolve the 0xc00d3e8c error in Windows. While sometimes updating the video driver may help to fix the issue, you can also try to play the video on a different device. It depends upon the underlying cause that’s leading to the error.

Solution 1: Update video driver

If you have recently updated or reinstalled your Windows 10, you may want to update the video drivers to solve the 0xc00d3e8c error. It may install the missing codes necessary for playing MKV files. As mentioned earlier, Windows 10 may not have the necessary video codecs required to play MKV files. So, the chances are you won't be able to play them in your default media player.

Besides, not only will it help to fix the issue, but it will also boost the collective performance of your computer. Follow the process to update the video driver on your Windows 10.

Step 1: Tap on the 'Windows' + 'R' key simultaneously to open the 'Run' command prompt.

Step 2: Write 'devmgmt.msc' and tap on 'Enter' to open Device Manager.

open device manager

Step 3: Expand the 'Device Adapters' option in the 'Device Manager' category. Right-click on the 'Graphic Card' option and select 'Update Driver' from the list.

Step 4: A new window will pop-up, and you will see two options. From the two options, tap on 'Search automatically for updated driver software,' and windows will automatically find and install drivers for your device.

search automatically driver update device manager option

Moreover, if you have more than one graphic card, you can repeat the above steps to update each driver on your computer.

Solution 2: Play videos on other devices

As stated earlier, the lack of necessary video codecs to play the MKV file leads to a 0xc00d3e8c error. While Windows 10 falls short in accompanying you with video codecs, you don't necessarily have to play the video in Windows Media Player. You can choose from various third-party tools or media players that can play MKV files with ease.

Speaking of a reliable way to play MKV files, the VLC media player is one of the best bets for such an instance. One of the best features of a VLC media player is that the application comes with its codecs. It can play any type of multimedia file from almost any source, and it's compatible with various file types. Besides, it also offers some advanced features to control the video as well.

Apart from all the plus points of the VLC media player mentioned so far, it is completely free and doesn't come with any ads.

Solution 3: Reset movies and TV apps

Often minor glitch in the functioning of the movies and TV apps leads to 0xc00d3e8c error. If the video refuses to play in Movies and TV apps, even after converting to compatible formats, you can still fix the issue. When you manage to reset the date, time, language, region, and other settings, it can do the job.

If the temporary files on your computer are causing problems with the normal functioning of Movies & TV apps, you may choose to delete them. The two ways to reset movies and TV apps are as follows.

You must ensure that the date, time, language, the region is correct.

Step 1: Open 'Settings' and go to the 'Time & Languages' section.

set date and time

Step 2: Make sure that all the crucial details are filled correctly in the box.

As mentioned earlier, if you delete the temporary files on the computer, it may lead to a 0xc00d3e8c error in Windows 10.

Step 1: Tap on the Windows tab and R key to open the run dialogue box.

Step 2: Write ‘Temp’ in the box and tap on ‘Enter.’

delete temp files

Step 3: Select all the files in the list, right-click on the files, and tap on ‘Delete.’

The above solution might solve a 0xc00d3e8c error on your computer. If it doesn't, move on to the next step to see if it solves the problem.

Solution 4: Convert files to WMA

If you still have the 0xc00d3e8c error, then there's only one way to fix the problem – change the video file to a different format. Speaking of changing the extension, WMA (Windows Media Audio) would be a great alternative to the MKV file. It is a file extension used with Windows Media Player that is both an audio format and an audio codec.

You can use a file conversion application to convert MKV format video files to WMA format. File conversion is a slow process, and it might take some time for the process to be completed. However, it depends on the size of the file or the number of files you are trying to convert in one go!

If it sounds like a slow process, you can also use desktop video format converters like VLC media player.

Step 1: Open the MKV file with a VLC media player.

Step 2: Navigate to ‘Media’ and select ‘Convert/Save.’

convert save option

Step 3: Now, add the input files that need to be converted tap on 'Convert.'

Step 4: In the convert Window, tap on the ‘Browse’ option to select the file from the source location.

Step 5: Tap on the ‘Wrench image’ option to add particular profile settings.

Step 6: Tap on ‘Start’ to convert the video file and save it in a different location.

convert option

Part 3: How to Repair Corrupted Videos?

One of the typical side effects of the 0xc00d3e8c error is a corrupt MKV video file. Though you can solve the issue using all the methods mentioned in the article, you often can't play a video file even after the conversion of the file. Well, it's because your MKV file is corrupted. Now, this doesn't imply that all is lost as you can repair the corrupted video files.

Solution 1: Repair corrupted videos online

As we know that the code error occurs due to a corrupt MKV file that does not allow the video to play. If following the above-mentioned solutions were not successful in getting rid of this error, you can use Wondershare Repairit Online Tool as it works like a charm to repair the corrupted videos.

In the next part of this section, you will find the benefits of using this tool.

Knowing the pros of this tool can help in better understanding and usage of this software.

If you want to know how to use this tool, you are in the right place. In the steps below, you will have a look at some of the guidelines to get familiar with the software's interface.

Step 1: Adding the damaged video

The first thing to do is to insert the corrupted video to initiate the repairing process. You can browse the video by clicking on the (+) option. The software will take a couple of seconds and finish the uploading.

upload corrupted mp4 mov 3gp video

Step 2: Automatic repair initialization

After your video is uploaded, the repair process starts on its own.

Step 3: Saving process

After a short interval, you will see the repaired video on the interface. You can preview and then save it.

save repaired videos

Wondershare Repairit Online Website works best when you have a small length targeted video under consideration. Moreover, it allows the three formats of video files for its users.

The Wondershare Repairit for desktop version makes an entry and makes the users go wild. This version allows a wide range of errors to fight with and multiple size formats of video. 

Solution 2: Repair corrupted videos with video repair software

Though you can choose from various options to repair the corrupted video file, you can use a video repair application. Speaking of which, you can use the Wondershare Repairit Video Repair application. It’s a reliable program that serves to repair a different range of file formats. It includes MP4, MP3, MKV, 3GP, and AVI, among many others. Moreover, it repairs different aspects of a video file, including sound corruption, file header corruption, file header corruption, or many others.

Video Tutorial on How to Repair Corrupted MP4 File?

Recent Videos from Recoverit

View More >

Apart from repairing corrupt video files, it also repairs damaged mp4 files. It includes different causes, including memory card error, abrupt system shutdown, virus attacks, or any other reasons.

Download the Wondershare Video Repair application and install it on the computer. Tap on the application logo to initiate the process and follow the steps below.

Step 1: Add corrupt video

Click on the ‘Add’ option on the left corner of the application home page and select the corrupt videos from the computer.

add video

Step 2: Repair corrupt video

After you select one or more corrupt video files, tap on the ‘Repair’ tab to initiate the repairing of the video files. This section repairs different video error messages.

scan running

Step 3: Preview videos

Once the video files are repaired, you can preview the repaired video files. It allows you to examine the quality of the video file if it's better than before or not.

preview repaired video

Moreover, if you are not convinced of the video file's quality, you can proceed to the next step.

Step 4: Add sample video for severely corrupted MKV files

If the video file is severely damaged, you can use the Advanced Repair mode. In this mode, you can select a sample video that will be used as a reference to repairing the video files.

add sample video

Tap on ‘OK’ to save the video file at any location of your choice. Ensure that the new location is not the same as the previous location.

providing path to save file

The above steps will help you repair the corrupted video files.

Part 4: How to Prevent 0xc00d3e8c Error in Windows?

Even when all the above methods work best to fix the 0xc00d3e8c error, you must ensure to prevent such problems from ruining your experience. Here are some precautionary measures to keep such annoying errors at bay.

As mentioned earlier, Windows 10 already has native codecs and filter support superiority. So, if your computer happens to be working perfectly, avoid unnecessarily uninstalling the MKV codec filter.

You must have an extra set of reliable media players like VLC media player and MX player. In case your default media player malfunctions, you will have an alternative option.

While we may never feel the requirement for updating the video driver, it is an efficient habit to entertain your PC's smooth functioning.

Due to a dead CMOS clock, your computer automatically sets the time to midnight every time it starts-up. As explained in the article, it might lead to a 0xc00d3e8c error on your computer.

Many operating systems automatically delete the content of the temp folder during boot up. Still, you must ensure that you clean up the temp folder regularly so that it doesn’t stack up piles of temporary files.

Closing words

0xc00d3e8c error is one of the typical issues you may face when playing MKV format video files in Windows 10. While numerous factors lead to such an error, it can be solved using all the methods mentioned in the article. If this error corrupts the video file, you can use Wondershare Video Recovery software to repair the video files.

Recoverit author

Eleanor Reed

staff Editor

Home > Resources > Photo/Video/Audio Solutions > How to Fix 0xc00d3e8c Error and Repair Videos in Windows 11/10