How To Factory Reset a Seagate External Hard Drive [2024]

Knowing how to reset a Seagate external hard drive saves you the trouble of paying for professional services or buying a new HDD because of assuming the existing one is beyond repair. The methods below will help you return it to factory settings in a few steps.

Why use those methods at all? Isn't there a Seagate external hard drive Reset button? Unfortunately, it exists only on Seagate Central HDDs. Try the proven solutions below if you have another HDD.

Before exploring the methods, discover the benefits and issues requiring a Seagate external hard drive reset.

Precautions Before Resetting Your Seagate External Hard Drive to Factory Settings

Your most burning question is probably: What happens when you factory reset a Seagate external hard drive?

You guessed it: you wipe all data. That's because you format the drive. However, it stays in the file system, leaving a chance of retrieval if you don't overwrite it with new data.

Still, creating a backup is the safest way to preserve your data. For instance, you can move it to another disk or use a third-party professional backup manager like Wondershare Ubackit.

Here's how straightforward it is:

1. Download and install Wondershare UBackit on your computer.
2. Connect your Seagate external disk to your PC.
3. Launch the program and navigate to Backup > Disk Backup.

   

4. Choose your Seagate external hard drive under External Drives and click Select.

   

5. Pick your backup destination and click Backup.

   

Wondershare UBackit works if you can access your Seagate external hard drive. If it's inaccessible, you'll need data recovery software (more on that in a bit).

Let's see how to factory reset a Seagate external hard drive.

How To Reset a Seagate External Hard Drive on Windows

Here's how to factory reset a Seagate external hard drive on Windows 10, 11, or older versions and a Mac device.

Way 1. Reset Seagate External Hard Drive Using DiscWizard

DiscWizard is Seagate's integrated software for managing disks and partitions, including cloning your OS, apps, and data. It lets you format new and existing hard drives, setting up your preferred file system.

Here's how to reset a Seagate external hard drive to factory settings using DiscWizard:

1. Download DiscWizard from Seagate's official website.
2. Install and run the program and navigate to Tools > Add New Disk.
3. Choose the one you wish to reset and click Next.

   

4. Click OK if you see a confirmation message regarding wiping the HDD (it will pop up if your HDD has partitions).

   

5. Choose MBR to reset a Seagate 2TB external hard drive or GPT to format a higher-capacity disk. Click Next.

   

6. Right-click the Unallocated section at the bottom, click Create new partition, and hit Next.

   

7. Set the file system, volume letter, and label. Click Accept.

   

8. Click your new drive and hit Next.

   

9. Finally, click Proceed and wait for the confirmation message.

   

Way 2. Reset Seagate External Hard Drive Using Disk Management

Disk Management is a Windows utility for managing hard drives, including initializing, formatting, and deleting disks and partitions.

Here's how to reset a Seagate external hard drive to factory settings in Disk Management:

1. Connect your Seagate external HDD to your PC.
2. Use the Windows key + R keyboard shortcut to open the Run command dialog box.
3. Type diskmgmt.mse and hit Enter to launch Disk Management.
4. Select your Seagate HDD in the upper section, right-click its partition below, and click Format.

   

5. Choose the file system, label the volume, tick the Perform a quick format checkbox, and click OK.

   

Way 3. Reset Seagate External Hard Drive Using Diskpart

Diskpart is a Windows command-line utility in Command Prompt (CMD) for managing internal and external disks and partitions, including formatting and resetting them. Here's how to use it to restore your Seagate external HDD to factory settings:

1. Connect your external drive to your PC.
2. Search for Command Prompt in the Windows Taskbar's search bar and click Run as administrator.
3. Run the diskpart and list disk commands one by one.
4. Find your Seagate HDD among the available volumes and run this command: select disk 6 (replace “6” with a corresponding number).
5. Run this command to wipe and reset the drive: clean all.

   

You can now format the drive in DiscWizard, Disk Management, or File Explorer (below). They're more straightforward than Windows Command Prompt.

Way 4. Reset Seagate External Hard Drive Using File Explorer

File Explorer is excellent for formatting local and portable disks. Moreover, it offers the fastest method.

Here's how to factory reset a Seagate external hard drive in File Explorer on any Windows OS version:

1. Connect your Seagate HDD to your PC.
2. Launch File Explorer, select This PC in the sidebar, right-click your Seagate HDD, and click Format.
3. Choose the file system, add the volume label if necessary, tick the Quick Format checkbox, and hit Start.

   

Way 5. Reset Seagate External Hard Drive Using Settings

If you can't access your Seagate external hard drive in File Explorer, use the Settings app to reset the disk. Here's what to do:

1. Go to Settings > System > Storage > Advanced storage settings > Disks & volumes.

   

2. Select your HDD and click Properties.

   

3. Click Format.

   

4. Name the HDD, choose the file system format, untick the Perform a quick format checkbox, and hit Format.

   

Learn more: Quick Format vs. Full Format

Way 6. Reset Seagate External Hard Drive Using PowerShell

PowerShell is a command-line shell (available on all new Windows OS versions) that lets you run commands (command-lets or cmdlets) with arguments (options to change parameters). It's excellent if you can't access your HDD in File Explorer or Settings.

Here's how to restore a Seagate external hard drive to factory settings in PowerShell:

1. Connect your Seagate external hard drive to your PC.
2. Find PowerShell in the Start menu and click Run as administrator.
3. Run the Get-Disk cmdlet.
4. Run this cmdlet: Get-Disk 3 | Clear-Disk -RemoveData (replace “3” with your HDD number).
5. Type A to confirm you want to erase data and hit Enter.
6. Run this cmdlet: Initialize-Disk -Number 3 (use a corresponding number).
7. Format the drive with this cmdlet (using the correct number): New-Partition -DiskNumber 3 -UseMaximumSize | Format-Volume -FileSystem NTFS -NewFileSystemLabel myDrive. Replace the NTFS value with another (if necessary) and the myDrive label with your preferred name.
8. Assign a new drive letter with this cmdlet: Get-Partition -DiskNumber 3 | Set-Partition -NewDriveLetter H (review the number and pick an available letter).

   

How To Reset a Seagate External Hard Drive on Mac

Way 1. Reset Seagate External Hard Drive on Mac Using Terminal Commands

You can reset a Seagate external hard drive using Terminal on macOS. It's a command-line interface providing root-level system access, letting you modify configurations, disks, and partitions, among other controls.

Here's how to leverage the Mac Terminal for a Seagate external hard drive reset:

1. Connect your Seagate HDD to your Mac.
2. Go to Applications > Terminal or find the app in the Spotlight search feature.
3. Run this command: diskutil list.

   

4. Once you find your Seagate external HDD, run this command: diskutil eraseDisk format name /dev/identifier. Replace “format” with the desired file system (e.g., APFS or exFAT), “name” with your chosen label, and “identifier” with your disk ID (e.g., disk1 or disk2).

Way 2. Reset Seagate External Hard Drive on Mac Using Disk Utility

Disk Utility is an integrated Mac app for managing internal and external disks, including adding new and restoring backed-up volumes, creating and deleting partitions, and erasing drives. Here's how to reset your Seagate portable hard drive:

1. Find Disk Utility with the Spotlight search feature and launch the app.
2. Go to View > Show All Devices.

   

3. Select your Seagate hard drive (the non-indented entry) in the sidebar's External section.
4. Click Erase in the top menu.
5. Name your disk, choose the desired file system format from the drop-down list, and hit Erase.

   

What To Do if the Reset Doesn't Work

If your Seagate external hard drive reset doesn't work, contact Seagate support for further assistance. Unfortunately, there's no live chat support, although the website claims there is, saying it's available from 8 p.m. Sunday through 8 p.m. Friday.

The only way to contact Seagate support is to call the helpline at 800-732-4283. Once you explain your case to a support representative, they'll help resolve it quickly, even if that means visiting one of the company's locations for in-depth problem diagnostics for your HDD.

What To Do if You Lost Important Files After Resetting the Seagate Hard Drive

Resetting your Seagate hard drive wipes all data, but that doesn't mean it's lost forever. Do you remember us mentioning that formatted disks keep data in their file systems? That means you can retrieve it if you don't overwrite it with new data.

You can recover lost files with data recovery software if you haven't backed up or couldn't access your external disk before resetting it. Wondershare Recoverit – Hard Drive Recovery is an excellent example, supporting 1,000+ file formats and boasting a 95% success rate.

Here's how to retrieve your lost files after resetting your Seagate hard drive:

1. Download and install Wondershare Recoverit on your computer.
2. Connect your Seagate HDD.
3. Run the program and click Hard Drives and Locations.
4. Select your Seagate HDD under External Drives to start the scanning process.

   

5. After the automatic scan, choose the files to restore, click Recover, and pick a location.

   

Reasons You Should Reset a Seagate External Hard Drive

Here's why you should reset a Seagate external hard drive, from the issues requiring it to the benefits you'll enjoy.

Common Issues That May Require a Reset

The most prevalent issues requiring a Seagate external hard drive reset include the following:

• An incompatible, invalid, or RAW file system (e.g., due to malware or a forceful disk removal);
• Bad sectors (e.g., due to physical damage or disk corruption);
• An outdated USB root hub;
• Out-of-date disk drivers;
• An uninitialized HDD;
• No disk partitions;
• An unassigned drive letter or related conflict.

The good news is you can reset your Seagate external hard drive without losing data (more on that shortly).

Benefits of Resetting the Hard Drive

Resetting your Seagate external hard drive (or another HDD) will fix any issue preventing you from accessing your data. It will remove malware, eliminate corruption, and resolve other problems, enhancing the disk's performance and health.

However, you don't have to wait for a problem to reset your HDD. Returning it to factory settings after prolonged use will refresh the disk, helping it work more efficiently.

Another benefit of resetting your external hard drive is changing its file system to make it compatible with your OS.

For instance, the NTFS format lets you use your Seagate HDD on Windows while requiring the Paragon Driver for macOS. Similarly, if you use a Seagate HDD with the Mac HFS+, you must install the Paragon Driver for Windows.

However, if you regularly switch between Windows and Mac devices, your HDD should have an exFAT or FAT32 format because both operating systems support them. Still, the Paragon Driver should be in your toolbox because it gives both your computers read and write access.

Conclusion

Now that you know how to reset a Seagate external hard drive, it's time to pick a suitable method and refresh your disk. The best part is these solutions (except DiscWizard) work for other manufacturers' HDDs. Therefore, you can rely on them regardless of your storage medium.